Tier T3 · Lifecycle

Lifecycle — how the book moves through its phases.

Opened and closed volumes, close velocity, how long still-open work sits in each phase, and reopen rates — the shape of the book over time, computed from key dates.

How to read this page

What this measures

Work items opened per year, median age of still-open items by phase, close velocity, and reopen rate — from the key-date history.

How to read it

The trend shows intake over time; the phase chart shows where open work sits longest. Phases past the stuck threshold are highlighted.

Why it matters

Long-lived open phases and rising reopen rates are where matters silently stall — the queues a practice lead should look at first.

Watch for

The stuck threshold is an attention heuristic, not a status determination. A long median age can be legitimate for slow-burning work.

50Domain health / 100

38,000Opened (all years)

10.0%Reopen rate

The evidence

Work items opened per year — intake over the life of the book.

Median age (days) of still-open items by phase — phases past the 365-day stuck threshold highlighted. The threshold is an attention heuristic.

The stuck threshold is a prompt, not a judgement. Counts and dates are observed; whether a long-open phase is a problem is a question for a human who knows the work — the report surfaces it, it does not decide it.

From the live engagement

On the live engagement, per-phase open-count against median age flagged phases where a handful of matters had quietly sat for years — the stuck-workflow candidates this lens now computes as a formal, re-runnable step.

Findings

Severity	Finding & evidence	Metric
high	2 of 3 phases with open work have a median age at or above 365 days. Evidence (`lifecycle/phase-age`) { "phases": { "Open": { "open_count": 19538, "median_age_days": 214.0 }, "Pending Close": { "open_count": 37, "median_age_days": 1460.0 }, "Re-Open": { "open_count": 38, "median_age_days": 1833.5 } }, "stuck_phases": [ "Pending Close", "Re-Open" ], "stuck_threshold_days": 365 }	2
medium	1,831 of 18,387 closed items were later reopened (10.0%). Evidence (`lifecycle/reopen-rate`) { "reopened_count": 1831, "closed_count": 18387 }	0.1
info	Work items were opened across 12 distinct years. Evidence (`lifecycle/opened-per-year`) { "opened_by_year": { "2015": 2317, "2016": 2400, "2017": 2225, "2018": 2342, "2019": 2380, "2020": 2397, "2021": 2428, "2022": 2308, "2023": 2363, "2024": 2368, "2025": 4898, "2026": 9574 } }	38,000
info	Median open-to-close duration is 274 days across 18,387 closed items. Evidence (`lifecycle/median-close-days`) { "median_days": 274.0, "mean_days": 360.2495241203024, "closed_with_duration": 18387 }	274
info	Median close days computed for 6 work types. Evidence (`lifecycle/median-close-days-by-type`) { "by_type": { "matter-directors-officers": 476.0, "matter-workplace-injury": 386.0, "matter-dispute-defendant-general": 317.0, "matter-property-third-party": 210.0, "matter-cyber-incident-response": 171.0, "matter-property-first-party": 150.0 } }

Health methodology (disclosed)

Domain score: 50.0/100 — weighted band average (green=1, amber=0.5, red=0), full inputs below.

Indicator	Value	Band	Green	Amber	Weight
Stuck Phase Ratio	0.004	amber	0.0	0.25	2.0
Reopen Rate	0.100	amber	0.02	0.1	1.0

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